Small-team CRM · United States
Bigin by Zoho vs Capsule: the cost per seat, not the headline
At ten seats over three years, Bigin by Zoho costs $7.00 per seat per month and the other costs $18.00 — a difference of $3,960 across the term for a ten-seat team.
The published figures are $7.00 and $18.00, the same order as the three-year figures.
Side by side
Both columns use the cheapest plan each provider publishes for this market, on the billing basis the provider advertises.
| Bigin by Zoho | Capsule | |
|---|---|---|
| Cheapest published plan | Express | Starter |
| Published price | $7.00 | $18.00 |
| On | annual billing | annual billing |
| Monthly billing | $9.00 | $21.00 |
| Minimum seats | none stated | none stated |
| Mandatory onboarding fee | none stated | none stated |
| Effective / seat at 1 seat | $7.00 | $18.00 |
| Effective / seat at 3 seats | $7.00 | $18.00 |
| Effective / seat at 5 seats | $7.00 | $18.00 |
| Effective / seat at 10 seats | $7.00 | $18.00 |
| Effective / seat at 25 seats | $7.00 | $18.00 |
| Effective / seat at 50 seats | $7.00 | $18.00 |
| Three-year cost at 10 seats | $2,520 | $6,480 |
| Owner | Zoho Corporation | not confirmed |
How that is worked out
Nothing else is added. Paid add-ons, extra contact capacity, sales tax and VAT are not in any figure on this site, because they depend on choices the pricing page does not price for you. Where a provider makes an onboarding fee mandatory and publishes the amount, it is added once. Every figure here is a floor. The full method is at Method.
Where does the answer change?
The ranking above holds only under the conditions listed here.
- Size does not change the ranking here. Bigin by Zoho is cheaper per seat at every size we compute, so the question is not how big you are.
- If you will not sign for a year, Bigin by Zoho punishes it harder: 1.29 times the annual rate against 1.17.
- Do not decide yet if $3,960 over three years is less than what moving your records would cost you, which neither provider publishes; paid add-ons and contact capacity are not in either figure and could change the order.
Who this is not for
This compares published prices and nothing else. It is not a judgment about features, integrations or support, and neither product has been used by us. If the two prices are close, this page will not decide it for you and should not.
Sources
- Bigin by Zoho pricing page. checked 2026-08-25
- Capsule pricing page. checked 2026-08-25
Related
- Bigin by Zoho pricing in full
- Capsule pricing in full
- Other providers near Bigin by Zoho
- Put your own seat count in
Written by Kaz (pen name). Figures are copied from providers' published pricing pages on the dates shown. We have not used these products. Corrections: contact form.