Which CRM vendors publish a price we could read
Of 22 US rows in the dataset, 20 published a USD price we could read; of 14 UK rows, only HubSpot UK and Salesforce UK published a computable GBP price (checked 2026-08-25). Where a page is marked "not readable," that is our limitation, not the vendor's.
Every figure on this site comes from a vendor's own pricing page, read on a stated date. That rule is the whole point of what a CRM costs, and it has a cost of its own. When a page does not give us a number we can use, the honest answer is a blank, not a guess. This article lists the blanks, says why each one exists, and asks for your help closing the UK ones.
How many US pages gave us a usable price?
Twenty of 22 (checked 2026-08-25). The two exceptions are Zoho CRM and ActiveCampaign, and each failed for a different reason. Zoho CRM's pricing page served our checker prices in Indian rupees rather than US dollars, so the USD figures could not be read. ActiveCampaign's pricing page shows "Starts at --/mo" until a contact volume is selected, and the figure is drawn by a script. Capsule's pricing page draws its figures the same way, so the checker saw "Per user, per month. Billed Annually," with no number next to it; the figures were read in a browser instead, $18, $36, $54, and $72 on annual billing and $21, $38, $60, and $75 on monthly billing (checked 2026-08-25).
One more row is published but not computed. Zendesk Sell's page states "Pricing plans start at $19" and lists $55, $115, and $169 per month for the higher plans (checked 2026-08-25). What it does not say, on the page we could read, is whether those figures assume annual or monthly billing. Without a billing basis there is no three-year figure to compute, so Zendesk Sell's page on this site shows the vendor's numbers and stops there. Keap is the other row shown but not computed. Its page prices by contact volume: "Enter your desired number of contacts at the top of the page to see specific prices" (checked 2026-08-25). That leaves 18 of the 22 US rows with a computed seat price. The billing question matters more than it looks; the monthly-versus-annual article shows gaps of up to 2.86 times between the two.
I decided not to fill any of these with a figure from a review site or a screenshot someone else posted. A third-party number has no check date I can stand behind, and the site's difference from paid-placement listings, described in Method, depends on that.
What went wrong with the UK pages?
Most of it, and mostly on our side. Of 14 UK rows, two providers published a computable GBP seat price. Salesforce UK's UK pricing page shows "£ 20 GBP/User/Month" for Starter Suite and £80, £140, £280, and £440 for the plans above it (checked 2026-08-25). HubSpot's pricing page, read in a browser with its currency selector set to GBP, shows Starter at £7 per seat per month annual and £18 monthly, Professional at £77 annual and £85 monthly plus "the required, one-time Professional Onboarding for a fee of £1,310," and Enterprise "Starts at £135/mo/seat" plus £3,050 onboarding (checked 2026-08-25). Workbooks publishes a "From £32 PUPM" figure on its pricing page, with a 12-month minimum term. A "from" price is a floor, not a seat price, so it is shown on Workbooks' page but not ranked against the others. Seven pages could not be read in GBP, and four showed another currency.
The most common failure was the currency switch. Zoho CRM, Freshsales, Bigin, monday CRM, and Capsule served another currency with no selector to change it. Zoho's UK URL fell back to the global page, which showed rupees again. Pipedrive's en-gb page was the odd one: it loaded in English for the UK and showed "US$14" per seat per month with the line "Prices are VAT exclusive" (checked 2026-08-25). A VAT note on a dollar price is the clearest sign that the vendor expects UK buyers to pay in dollars, so that row is marked other currency rather than not readable.
Two UK pages gave us nothing at all. Spotler CRM's servers timed out. Zendesk's UK Sell URL displayed Support and Suite plans rather than Sell plans; there is no Sell pricing page.
The three labels, and why "not readable" blames us
The site keeps three distinct states for a missing price, and the distinction is deliberate.
- Not published. The vendor's page has no figure at all, or only "Contact sales." This is the vendor's choice, and the site says so plainly.
- Not readable by us. A figure may well be on the page, but our checker could not read it: a script draws it, the currency switch did not resolve, or the fetch failed. This is our limitation. The vendor may be publishing a perfectly good GBP price that a browser in London would see and our checker did not.
- Other currency. The page loaded, a price was visible, and it was in a currency other than the one the row is for. Pipedrive's US-dollar page for UK visitors is the example above.
Collapsing these into one "no price" label would flatter the site and mislead you. A vendor that publishes and one that hides would look the same. Method explains how the checker works and where it is known to fail; the short version is that it reads the HTML it is served, and it does not run scripts or spoof a location.
The UK rows, one by one
The table below uses the per-row label stored in the dataset. That label is stricter than the summary counts above: seven rows carry "not readable" because the page served another currency with no switch, timed out, or had no Sell pricing page, even where the fallback page showed a dollar figure. Four rows carry "other currency" because the UK page itself loaded and priced in dollars.
| Row | Brand | Dataset label | What we saw |
|---|---|---|---|
| hubspot-uk | HubSpot Sales Hub | published | £7 to £135 per seat per month with the currency selector set to GBP; £1,310 and £3,050 onboarding |
| zoho-crm-uk | Zoho CRM | not readable | Other currency served; no switch |
| pipedrive-uk | Pipedrive | other currency | en-gb page priced in US$, "VAT exclusive" |
| capsule-uk | Capsule | not readable | Other currency served; no switch |
| spotler-crm-uk | Spotler CRM | not readable | Server timed out |
| salesforce-uk | Salesforce Sales Cloud | published | £20 to £440 per user per month |
| freshsales-uk | Freshsales | not readable | Other currency served; no switch |
| monday-crm-uk | monday CRM | not readable | Other currency served; no switch |
| zendesk-sell-uk | Zendesk Sell | not readable | No Sell pricing page; Support plans shown |
| workbooks-uk | Workbooks | published | "From £32 PUPM," 12-month minimum |
| onepagecrm-uk | OnePageCRM | other currency | USD only, "prices do not include VAT" |
| bigin-uk | Bigin by Zoho | not readable | Other currency served; no switch |
| insightly-uk | Insightly | other currency | "All prices USD, billed annually" |
| nimble-uk | Nimble | other currency | USD only, monthly and annual |
^ Source: data/dataset.json, price_visibility and plan notes per row, from each vendor's pricing URL listed on the provider list (checked 2026-08-25).
Three rows deserve a second look. HubSpot UK's Starter is £7 annual against £18 monthly, and the Professional onboarding fee is £1,310, stated as required in the same wording as the US page (checked 2026-08-25). Salesforce UK's Starter Suite shows a single £20 figure "Billed monthly or annually," so there is no annual discount to compute for it. That matches the US Starter Suite at $25 (checked 2026-08-25). Workbooks lists two implementation options, "SelfStart: £2100" and "JumpStart for Sales: £3675," and does not state whether either is mandatory. I have left the setup fee blank for Workbooks rather than assume it is required. By the same rule, HubSpot's $1,500 and £1,310 onboarding fees are included only because the page calls them "required" (see the onboarding fee article).
What a blank costs you
A blank is not free for you. If you are a UK buyer comparing Pipedrive Growth against Salesforce Starter, the site can give you £20 per seat per month for one and "US$39" for the other, and it will not convert between them. Exchange rates change daily and are not on any vendor's page, so a converted figure would break the check-date rule. The calculator takes whatever seat price you type in, so if you have a GBP quote from a vendor, you can run it yourself.
The US side is in better shape. With most rows computed, the provider list covers 18 providers with a computed seat price, and the effective-per-seat article shows how the ten-seat column moves at 3 and 25 seats.
Send us a GBP page we can read
If you are in the UK and can see a GBP price on Freshsales, monday CRM, Bigin, Capsule, or Zoho, the fastest fix is a link. Use the contact form and paste the exact URL you used, the currency you saw, and the date. If a screenshot is the only way to show it, say so; I will still need a URL to record as the source before a figure goes on the site. Each correction is logged on the Editorial policy page with the date it was made.
Where the answer changes
- If you buy in the US and the vendor has a computed seat price, the blanks in this article do not affect you; go straight to the provider list.
- If you buy in the UK and your shortlist is on the "not readable" list, open the vendor's page from a UK browser and compare what you see with the table. A GBP figure you see and we did not is the vendor's page working as intended.
- If the vendor you want is Zendesk Sell or ActiveCampaign, do not decide yet; ask the vendor in writing whether the figure on the page assumes annual billing, and what the monthly-billed price is. Only then compare it against anything here.
Who this article is not for
This article does not help a reader who wants a single ranked list of UK CRM prices. With three of 14 UK rows published, one of them a "from" price, there is no such list to give. Any site offering one without check dates and URLs is either converting currencies silently or copying figures it did not read.
Sources
- Zoho CRM pricing, https://www.zoho.com/crm/zohocrm-pricing.html, checked 2026-08-25
- ActiveCampaign pricing, https://www.activecampaign.com/pricing, checked 2026-08-25
- Capsule pricing, https://capsulecrm.com/pricing/, checked 2026-08-25
- Zendesk Sell, https://www.zendesk.com/sell/, checked 2026-08-25
- Salesforce UK Sales Cloud pricing, https://www.salesforce.com/uk/sales/pricing/, checked 2026-08-25
- Workbooks pricing, https://www.workbooks.com/pricing, checked 2026-08-25
- Pipedrive en-gb pricing, https://www.pipedrive.com/en-gb/pricing, checked 2026-08-25
- HubSpot Sales Hub pricing (GBP), https://www.hubspot.com/pricing/sales?currencyCode=GBP, checked 2026-08-25
- Zoho CRM UK pricing, https://www.zoho.com/uk/crm/zohocrm-pricing.html, checked 2026-08-25
- Freshsales pricing, https://www.freshworks.com/crm/pricing/, checked 2026-08-25
- monday CRM pricing, https://monday.com/crm/pricing, checked 2026-08-25
- Zendesk UK Sell pricing, https://www.zendesk.co.uk/sell/pricing/, checked 2026-08-25
- Spotler CRM pricing, https://www.spotlercrm.com/pricing, checked 2026-08-25
- OnePageCRM pricing, https://www.onepagecrm.com/pricing, checked 2026-08-25
- Bigin by Zoho UK pricing, https://www.bigin.com/uk/pricing.html, checked 2026-08-25
- Insightly pricing, https://www.insightly.com/pricing/, checked 2026-08-25
- Nimble pricing, https://www.nimble.com/pricing/, checked 2026-08-25
- Ten Seats dataset, data/dataset.json, checked 2026-08-25
How this article was made. Written by Kaz, an independent publisher with no commercial relationship with the companies named unless listed on the Disclosure page. All figures come from the companies' own published documentation or regulator publications; each figure carries the date it was last checked. I have not used these products, and nothing here is a personal test result. The arithmetic is shown so you can recalculate with your own numbers. Found an error? Use the contact form; corrections are logged on the Editorial policy page.
Related articles
- Annual billing, minimum seats and onboarding
- What a demo request is for, and why the price is not on the page
- What the seat price leaves out
Written by Kaz (pen name). Figures are copied from providers' published pricing pages on the dates shown. We have not used these products. Corrections: contact form.