Small-team CRM · United Kingdom

United Kingdom small-team crm plans for a five to nine seat team, by cost per seat

At 5 seats, the 3 published plans we hold run from £5.00 to £15.00 per seat per month over three years.

The lowest is Bigin by Zoho Express at £5.00, published at £5.00 on annual billing.

At this size, in order

The table bills the plan's minimum where it exceeds 5 seats and spreads any mandatory onboarding fee across 36 months.

Every plan we hold that a 5-seat team could buy, ordered by effective cost per seat over three years. Ties are broken by the published price, then alphabetically. Nothing else affects the order, and no position on this page is for sale. 3 plans, checked 2026-09-07.
Provider and plan	Published price	On	Min seats	Onboarding fee	Effective / seat at 5	3-year cost for 5 seats	Next step
Bigin by Zoho Express	£5.00 ex VAT	annual billing	—	—	£5.00	£900	See Bigin by Zoho pricing
Bigin by Zoho Premier	£10.00 ex VAT	annual billing	—	—	£10.00	£1,800
Bigin by Zoho Bigin 360	£15.00 ex VAT	annual billing	—	—	£15.00	£2,700

UK providers do not publish on the same basis. Figures here are exactly as published; where the provider states the basis we print it. At 20% VAT an ex-VAT figure is 1.2 times higher on the invoice, so an ex-VAT price and an inc-VAT price are not comparable as printed. We do not convert between them.

Scroll sideways on a phone.

How that is worked out

seats billed = max(seats you have, minimum seats the plan requires) plan per month = published seat price x seats billed three-year cost = plan per month x 36 + mandatory onboarding fee effective per seat = three-year cost / (36 x seats you have) monthly-billing gap = monthly-billing price / annual-billing price

Nothing else is added. Paid add-ons, extra contact capacity, sales tax and VAT are not in any figure on this site, because they depend on choices the pricing page does not price for you. Where a provider makes an onboarding fee mandatory and publishes the amount, it is added once. Every figure here is a floor. The full method is at Method.

Where does the answer change?

The order above holds only under these conditions.

If you will not sign for a year, the order changes. Bigin by Zoho charges 1.40 times its advertised rate on monthly billing.
Do not decide yet if you expect to reach 10 seats within three years without checking add-ons: Bigin by Zoho stays lowest at that size at £5.00, but paid add-ons and contact capacity are not in the figure.

Who this is not for

This is not a list of the best CRMs. It is every plan we hold that a team of this size could buy, in price order. We have not used these products and we do not rate them.

Sources

Bigin by Zoho pricing page. checked 2026-10-03

Written by Kaz (pen name). Figures are copied from providers' published pricing pages on the dates shown. We have not used these products. Corrections: contact form.