Freshsales vs Zoho CRM: Growth $9 against Standard $14, Pro $39 against Professional $23, three free users each
Last updated 2026-10-03. We read Freshworks' pricing and free-plan pages and Zoho's pricing page, data file and free-edition page that day; Zoho's UK page returned 404, so its pound figures come from the data file.
By name, the entry tier is lower at Freshsales ($9 against $14 billed annually) and the middle tier is lower at Zoho ($23 against $39). Both give three users for free. Zoho states that tax is charged on top; the Freshworks pages we read state nothing either way.
| Pairing | Freshsales annual | Freshsales monthly | Freshsales gap | Zoho CRM annual | Zoho CRM monthly | Zoho CRM gap |
|---|---|---|---|---|---|---|
| Free (3 users each) | $0 | $0 | - | $0 | $0 | - |
| Growth vs Standard | $9 | $11 | 1.22x | $14 | $20 | 1.43x |
| Pro vs Professional | $39 | $47 | 1.21x | $23 | $35 | 1.52x |
| Enterprise vs Enterprise | $59 | $71 | 1.20x | $40 | $50 | 1.25x |
| Zoho Ultimate (no Freshsales row) | - | - | - | $52 | $65 | 1.25x |
Scroll sideways on a phone.
Prices are per user per month. The pairings are by tier position, not by feature match. Every figure is a floor: tax, add-ons and trial limits are excluded.
See Freshsales pricing See Zoho CRM pricing
What does each pairing cost at 1 to 25 seats?
Neither vendor states a minimum seat count, so seats billed are the seats you have and the per-seat figure equals the list price. Year one is price x 12 x seats. Ten seats of Growth billed annually: $9 x 10 = $90 a month, x 12 = $1,080; ten of Standard: $14 x 10 = $140, $1,680; the difference is ($14 - $9) x 12 x 10 = $600 a year.
Monthly total with the per-seat figure in parentheses, billed annually:
| Seats | Freshsales Growth ($9) | Zoho Standard ($14) | Freshsales Pro ($39) | Zoho Professional ($23) |
|---|---|---|---|---|
| 1 | $9 ($9) | $14 ($14) | $39 ($39) | $23 ($23) |
| 3 | $27 ($9) | $42 ($14) | $117 ($39) | $69 ($23) |
| 5 | $45 ($9) | $70 ($14) | $195 ($39) | $115 ($23) |
| 10 | $90 ($9) | $140 ($14) | $390 ($39) | $230 ($23) |
| 25 | $225 ($9) | $350 ($14) | $975 ($39) | $575 ($23) |
Year-one difference between the paired plans (positive means Zoho costs more):
| Seats | Standard minus Growth, annual billing | Standard minus Growth, monthly billing | Professional minus Pro, annual billing | Professional minus Pro, monthly billing |
|---|---|---|---|---|
| 1 | +$60 | +$108 | -$192 | -$144 |
| 3 | +$180 | +$324 | -$576 | -$432 |
| 5 | +$300 | +$540 | -$960 | -$720 |
| 10 | +$600 | +$1,080 | -$1,920 | -$1,440 |
| 25 | +$1,500 | +$2,700 | -$4,800 | -$3,600 |
The sign changes between the pairs. At 25 seats on annual billing, Standard costs $1,500 more than Growth over the year, while Professional costs $4,800 less than Pro. For a team of five to nine, see best/us-sales-crm-5-9 and the calculator.
How much more does monthly billing cost?
Monthly price divided by annual price. Freshsales: Growth $11 / $9 = 1.22x, Pro $47 / $39 = 1.21x, Enterprise $71 / $59 = 1.20x. Zoho CRM: Standard $20 / $14 = 1.43x, Professional $35 / $23 = 1.52x, Enterprise $50 / $40 = 1.25x.
What do the free plans and trials allow?
| Item | Freshsales | Zoho CRM |
|---|---|---|
| Free plan | "Free for up to three users"; record and storage limits not in our notes | "Forever free, for 3 users"; 5,000 records in all modules, 1 GB |
| Trial | "21 days" of the "fully-loaded CRM" | "FREE TRIAL" buttons; length not stated |
| Add-ons | Branded documents $19 per user a month; Freddy AI Agent $49 per 100 sessions | Not in our notes |
| Tax | Not stated | "Local taxes (VAT, GST, etc.) will be charged in addition" |
| Minimum seats | Not stated | Not stated |
| Setup fee | None stated | None stated |
Freshsales also says it gives 500 bot sessions with all paid plans "to try out chatbots", limited to once per account. A fourth user on either free plan means a paid plan; neither source says whether free and paid users can be mixed. For Zoho's side in full, see article-32.
What do the pound prices look like?
| Pairing | Freshsales annual / monthly | Zoho CRM annual / monthly |
|---|---|---|
| Growth vs Standard | £7 / £9 | £12 / £16 |
| Pro vs Professional | £29 / £35 | £18 / £28 |
| Enterprise vs Enterprise | £49 / £59 | £35 / £45 |
The Freshsales pounds are read from the pricing page's embedded plan data, and Zoho's from its data file; neither shows a rendered pound page we could open.
See also article-37.
Continue with the calculator or a comparison using the same published-price method.
Calculate your team costCompare published plans for this team sizeRead the related pricing guideSources
- https://www.freshworks.com/crm/pricing/
- https://www.freshworks.com/crm/software/free/
- https://crmsupport.freshworks.com/support/solutions/articles/50000002465-how-to-activate-the-free-plan
- https://www.zoho.com/crm/zohocrm-pricing.html
- https://www.zohowebstatic.com/sites/zweb/json/pricing/crm-pricing-val.json
- https://www.zoho.com/crm/free-crm.html
Written by Kaz (pen name). Figures are copied from the vendors' published pricing pages on the dates shown. We have not used these products. Affiliate disclosure: vendor links on this site are currently untracked; see the disclosure page.
Written by Kaz (pen name). Published September 27, 2026. The figures above come from the vendor and review-site pages listed under Sources. We have not used these products. Corrections: contact form.